Why have I been charged customs fees?

Orders shipped to the United States may be subject to import duties, taxes, or customs processing fees. These charges are determined by U.S. Customs and Border Protection and are not included in your purchase price unless stated otherwise.

Who is responsible for paying customs charges?

Unless your order was purchased with duties and taxes prepaid, the recipient is responsible for paying any import duties, taxes, or customs fees before delivery.

How are customs charges calculated?

Customs charges are based on several factors, including:

• The value of the goods
• The type of products being imported
• The country of origin
• Current U.S. customs regulations

These charges are determined by U.S. authorities, not by us.

Can you tell me how much my customs charges will be?

Unfortunately, we cannot estimate or guarantee customs charges, as they are assessed by U.S. Customs and may vary from shipment to shipment.

What happens if I refuse to pay the customs charges?

If customs charges are refused, the shipment may be returned to us or abandoned by the carrier. Any return shipping costs, customs charges, or administrative fees incurred may be deducted from any eligible refund.